What World Cup Leadership Can Teach Us About Staying Calm in a Crisis

High-Stakes Rooms, Big Decisions, and the Art of Staying Calm
Whether she’s meeting with FIFA executives, negotiating with the Dallas Cowboys, or coordinating with city officials, Monica brings a calm, grounded presence.
She jokes that sometimes she feels like an athlete before a big game — and sometimes she’s the strategist walking in with quiet confidence.
But she’s honest about the pressure, too.
She admits there were moments in the World Cup bid process where doubt crept in.
What kept her going? Preparation, relationships, and belief in her team.
Those same ingredients are at the heart of good insurance planning:
  • Preparation (knowing what coverage you actually need)
  • Relationships (having an advisor who cares about your outcome)
  • Confidence (trusting the plan you’ve built)
When the unexpected happens — a storm, a water leak, a car accident — calm strategy always beats panic. Monica models that beautifully.

Teamwork Makes the Win
One of Monica’s most consistent themes is teamwork.
The World Cup didn’t come to Dallas because of a single meeting. It happened because entire groups — cities, corporations, sports organizations, and community partners — pulled in the same direction.
At Gibb Insurance, we see the exact same thing.
Good coverage only works when your carrieragent, and client work together as a team.
The best outcomes happen when everyone is informed and aligned.
Monica’s approach to leadership reminds us that:
Behind every big win is a network of people committed to the same goal.
That’s true whether you’re bringing the world’s biggest sporting event to Texas or simply making sure your home and business are protected.

Setbacks, Resilience, and the Long Game
Monica is refreshingly open about the losses.
She talks about the times Dallas didn’t land an event — the heartbreak, the regrouping, and the determination to come back stronger.
Her mindset:
“Failure isn’t final — it’s feedback.”
Insurance works the same way.
Life happens. Plans change. Needs evolve.
Resilience comes from adjusting your strategy, reviewing your coverage, and preparing for whatever comes next.
It’s all about playing the long game — something Monica understands better than most.

Why We Featured Monica on The Susana Gibb Show
At Gibb Insurance, we’re committed to helping Texans:
✔ Make confident decisions
✔ Build networks that support them
✔ Protect what matters most
✔ Step into leadership in their families, businesses, and communities
Monica Paul embodies all of that.
She brings humility, strategy, and strength to some of the highest-pressure roles in the sports world.
Her story isn’t just impressive — it’s inspiring.
And it reminds us that confidence isn’t a personality trait. It’s a skill you build through preparation and practice.

Need help reviewing your insurance coverage?
Whether you’re preparing for a storm, starting a business, or just trying to protect your world like Monica protects Dallas’s sports legacy — we’re here to help.
 Schedule a free insurance review with Gibb Insurance Services
We’ll make sure you’re protected with confidence.

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